ASC Engineered Solutions: CRM Administrator

The CRM Administrator role at ASC Engineered Solutions requires expertise in managing and optimizing customer relationship management systems within a marketing department. The ideal candidate should have a strong understanding of CRM platforms, including system configuration, user support, data management, and reporting functionalities to enhance customer experience and support service excellence. Experience with CRM software administration, troubleshooting, and customization is essential to ensure the platform aligns with business processes and marketing strategies. The role demands collaboration with cross-functional teams to maintain data integrity, streamline workflows, and implement best practices that drive customer success. Strong analytical skills are necessary to generate insights from CRM data to support decision-making and continuous improvement initiatives. Given the company's focus on quality and strategic partnership with customers, the CRM Administrator must demonstrate attention to detail, problem-solving capabilities, and effective communication skills. The position is fully remote, indicating the need for self-motivation, time management, and proficiency with remote collaboration tools. While specific technologies and certifications are not detailed, familiarity with leading CRM systems such as Salesforce, Microsoft Dynamics, or HubSpot, along with marketing automation tools, would be advantageous. The role is full-time with a competitive salary range, suggesting a mid-level professional with relevant CRM administration experience and a customer-centric mindset is preferred.