Digital Alchemy Limited: Solution Consultant CRM (Salesforce)

This mid-level Solution Consultant role at Digital Alchemy Limited focuses on CRM solutions with a specialization in Salesforce. The ideal candidate possesses a solid foundation in Salesforce platform capabilities, including configuration, customization, and integration of CRM solutions tailored to business needs. A bachelor's degree underpins the candidate's theoretical understanding, complemented by approximately 40 points of practical experience, indicating hands-on involvement in CRM implementations or consulting projects. Key competencies include strong knowledge of Salesforce Sales Cloud, Service Cloud, and potentially Marketing Cloud, with the ability to translate client requirements into scalable technical solutions. Experience with Salesforce Lightning, Apex programming, Visualforce, and declarative tools like Process Builder and Flow is advantageous. The role demands proficiency in stakeholder engagement, gathering and analyzing business requirements, and delivering presentations or demos to clients. Familiarity with CRM data migration, user training, and post-implementation support further enhances effectiveness. Strong problem-solving skills, communication, and the ability to work collaboratively within cross-functional teams are essential. Overall, this position requires a blend of technical Salesforce expertise and consultative skills to drive CRM adoption and optimize customer relationship management strategies.