This role requires a seasoned department manager with proven leadership experience in the building materials, timber trade, or similar retail sectors. The ideal candidate demonstrates strong operational management skills, including daily team leadership, motivation, and employee development. They must be adept at overseeing store operations, ensuring excellent customer service, and driving sales performance. Key competencies include workforce planning, inventory and goods flow management, and monitoring critical performance indicators related to quality and safety. Familiarity with Aspect4 ERP system is a distinct advantage, indicating experience with retail management software and process optimization. The candidate should possess a clear, engaging, and decisive leadership style, combined with a commercial mindset and strong customer orientation. Organizational skills, curiosity, and the ability to foster team ownership and maintain an overview of complex operations are essential. Collaboration with the broader leadership team across the chain is also a significant part of the role, requiring effective communication and teamwork. The position offers influence over departmental strategy and daily operations within a pragmatic culture characterized by short decision-making paths. Overall, this role suits a structured, proactive leader with retail management expertise in the construction or timber industry, capable of delivering operational excellence and cultivating a motivated, high-performing team.