Aroha Technologies: Lead ServiceNow Developer - Boston MA/ Remote - (Active Security Clearance Mandate)

This Lead ServiceNow Developer role at Aroha Technologies requires a seasoned professional with over 5 years of hands-on experience developing and customizing the ServiceNow platform. The candidate must possess a Bachelor’s degree in Information Technology or a related technical field and hold the ServiceNow Certified Application Developer certification. Expertise across multiple ServiceNow modules, including Service Portfolio Management (SPM), IT Service Management (ITSM), IT Operations Management (ITOM), Hardware Asset Management (HAM), Software Asset Management (SAM), and HR modules, is highly desirable. The role demands strong proficiency in JavaScript and extensive use of ServiceNow APIs to design, develop, and implement custom applications, workflows, catalog items, and integrations with other enterprise systems. A deep understanding of ITIL principles and practices is essential to align ServiceNow solutions with business processes and improve automation. The developer will lead efforts in refining business requirements, collaborating with cross-functional teams in an Agile environment, and managing ServiceNow version upgrades to ensure platform stability and feature currency. Excellent analytical, problem-solving, communication, and interpersonal skills are critical for effective collaboration with requesters, implementation partners, and internal teams. Additionally, candidates must be U.S. citizens eligible and willing to obtain or currently hold an active U.S. Government security clearance, reflecting the sensitive nature of the projects involved. This position suits a technically adept, security-conscious leader capable of driving complex ServiceNow implementations and integrations in a dynamic, long-term engagement.