Borgerrådgiver

The role of Borgerrådgiver requires a mid-level professional with a bachelor’s degree, reflecting a solid academic foundation and practical experience. Candidates should possess strong communication and interpersonal skills to effectively engage with citizens, understand their concerns, and provide clear guidance. The position demands proficiency in problem-solving and conflict resolution, enabling the advisor to address complex issues and mediate between citizens and public authorities. Experience in navigating public administration processes, regulations, and policies is essential to offer accurate and relevant advice. Organizational skills and the ability to manage multiple cases concurrently are important to ensure timely and efficient service delivery. Additionally, familiarity with digital tools and platforms used in public service environments will support effective case management and communication. The Borgerrådgiver should demonstrate empathy, cultural awareness, and discretion, maintaining confidentiality while advocating for citizens’ rights and interests. Overall, this role combines administrative knowledge, citizen-focused advisory capabilities, and strong interpersonal aptitude to facilitate positive interactions between the public and municipal services.