Business Analyst in Corporate Customer Engagement Tribe
Role highlights
Full Time
Permanent
Mid
On-site
This Business Analyst role within the Corporate Customer Engagement Tribe focuses on supporting CRM initiatives in a scaled agile environment. The candidate should possess strong analytical skills to identify and understand complex business challenges and translate them into actionable requirements. Experience with CRM systems and related business processes is essential, alongside familiarity with agile methodologies and working in cross-functional squads. Effective communication and stakeholder management skills are critical for bridging the gap between business needs and technical implementation, ensuring solution alignment, and validating enhancements with stakeholders. The role requires a proactive, independent, and collaborative working style, contributing to a dynamic and inclusive team culture. Collaboration across international teams in Denmark, India, and the Nordics is expected, emphasizing strong interpersonal and cross-cultural communication abilities. The position offers the opportunity to work in a forward-thinking environment focused on empowering business relationship managers and exploring innovative collaboration methods. Overall, the ideal candidate will combine business analysis expertise, CRM knowledge, agile experience, and excellent communication skills to drive successful solution delivery in a complex, multinational setting.
About the role
- Join the CRM team in the Corporate Customer Engagement Tribe
- Work in a scaled agile setup with cross-functional squads
- Collaborate with colleagues in Denmark, India, and across the Nordics
- Contribute to a strong, dynamic, and inclusive culture
Responsibilities
- Identify and understand business challenges
- Gather and translate requirements into actionable solutions
- Communicate complex business needs to the development team
- Ensure alignment throughout the solution development process
- Validate and sign off enhancements with stakeholders
- Bridge the gap between business needs and technical implementation
Requirements
- Strong analytical skills; ability to translate complex challenges into solutions
- Familiarity with CRM systems and related processes
- Experience working in agile environments
- Strong communication and stakeholder management skills
- Proactive approach; able to work independently and collaboratively
Benefits
- Exciting role in a forward-thinking, dynamic team
- Focus on empowering business relationship managers
- Opportunity to explore innovative collaboration methods
- Supportive and motivating work culture
How to Apply
- Submit your resume and cover letter outlining relevant experience
- Applications are processed continuously; apply as soon as possible
- For questions, contact Business Architect Magnus Rex Eliassen Willumsen at [email protected]
- Looking forward to receiving your application
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