Role highlights
Full Time
Permanent
Senior
On-site
The Chief of Staff role at MATE.BIKE requires 3 to 6 years of experience in consulting or high-growth startup/scale-up environments, with a preference for candidates experienced in both. The position demands strong analytical and communication skills, including confidence in presenting to senior leadership. Key competencies include developing and documenting standard operating procedures (SOPs) and internal frameworks to support organizational scaling. The candidate must be adept at translating management priorities into clear, actionable plans with measurable outcomes, and skilled in designing and implementing company-wide operating rhythms and platforms, such as Notion. Experience with automation and workflow tools like Notion, Zapier, and n8n is essential, alongside a curiosity about AI tools to enhance operational efficiency. The role requires a proactive mindset, autonomy in driving initiatives, and the ability to navigate ambiguity by creating clarity and unblocking progress in a fast-paced, agile, and evolving global e-mobility business. Responsibilities also include preparing and facilitating leadership meetings, maintaining dashboards and reporting structures for actionable insights, supporting hiring and onboarding processes, and contributing to strategic cross-departmental projects including fundraising, partnerships, and market expansion. Fluency in English is required. This position offers exposure to all facets of a venture-backed startup, including strategy, operations, and international growth, with the opportunity to directly impact execution and organizational development within a recognized global brand.
About the role
Chief of Staff
About MATE
- MATE.BIKE was founded in Copenhagen to challenge the ordinary
- Now a venture-backed global brand blending design, technology, and sustainability
- Mission: Empower people to move with freedom, confidence, and style
- International presence with collaborations in fashion, culture, and innovation
- Redefining what a mobility company can be
Role Summary
- Work closely with the CEO and Management Team to keep priorities sharp and execution on track
- Turn priorities into progress, ensuring key initiatives move forward and decisions are followed up
- Collaborate across the organisation to ensure unified progress
- Operate in an agile, fast-growing environment—often building from scratch
- Develop repeatable ways of operating to support efficient scaling
- Manage complexity and support sustainable growth in a global e-mobility business
- Step in to unblock progress when challenges arise
- Navigate uncertainty, create clarity, and build what’s missing
- Autonomy to implement new processes and drive initiatives independently
- Scope of the role will evolve as the company grows
Responsibilities
- Translate Management’s priorities into clear plans and measurable outcomes
- Build and maintain SOPs (standard operating procedures) across functions
- Design and roll out a company-wide operating rhythm and platform (e.g., Notion)
- Prepare and run leadership meetings, follow up on decisions, and ensure progress is visible
- Create dashboards and reporting structures for actionable insights
- Support management with hiring plans, onboarding, and organizational development
- Support strategic cross-departmental projects such as fundraising, partnerships, and market expansion
Requirements
- 3–6 years of experience in consulting or a high-growth startup/scale-up (both is a plus)
- Experience developing and documenting SOPs or internal frameworks
- Strong analytical and communication skills; confident presenting to senior leadership
- Proactive mindset with initiative to identify and complete tasks
- Familiarity with automation and workflow tools (e.g., Notion, Zapier, n8n) and curiosity about AI tools
- Thrive in undefined situations; see freedom as an opportunity to create clarity
- Fluency in English
Benefits
- Join one of Denmark’s most recognizable global brands
- Work directly with the CEO and leadership team
- Exposure to all aspects of a venture-backed startup: strategy, operations, partnerships, and market expansion
- Opportunity to drive execution, solve problems, build systems, and take ownership
- See the results of your work quickly and play a key role in MATE’s international growth
More roles from MATE.
View company profile
MATE.
MATE.BIKE was born in Copenhagen with a simple idea: to challenge the ordinary. Since then, it has grown into a venture-backed global brand that blends design,...
- Location
- København
- Employees
- 11-50 employees
- Website
- www.mate.bike