Customer Delivery Manager

The Customer Delivery Manager role requires strong leadership and project management expertise, overseeing delivery projects across the Nordic region. The candidate must have experience managing teams, specifically leading and developing a team of project managers. Responsibilities include end-to-end project delivery, portfolio planning and prioritization, customer engagement, financial oversight, and risk management. Handling complex customer escalations and independently managing select projects are key aspects. A technical background or solid technical understanding is preferred to effectively manage solutions involving application software integrated with hardware in library environments. The role demands excellent organizational skills, the ability to maintain a comprehensive overview, and comfort working with multiple interfaces and stakeholders. Fluency in Danish and English is mandatory, with Swedish or Norwegian language skills considered an advantage. This position is a central leadership role within an international company, offering significant influence, quick decision-making processes, and collaboration with an experienced, motivated team. The candidate should thrive in a structured environment with responsibility and demonstrate strong communication and interpersonal skills to manage customer relationships and internal teams effectively. A bachelor's degree and substantial leadership experience at a senior level are expected to meet the demands of this role.