Customer Support Specialist – Work remote from Greece - Paid hotel and flight
Role highlights
Full Time
Permanent
Entry
Remote
The Customer Support Specialist role requires native proficiency in one of the following languages: Italian, Swedish, Dutch, French, Polish, German, Norwegian, or Spanish, alongside professional-level English. Candidates must possess strong communication skills to handle customer inquiries via phone, email, and chat effectively. The position involves supporting household, cleaning, and air treatment products, including cordless, robot, and handheld vacuum cleaners, air purifiers, humidifiers, fans, heaters, and professional hand dryers. Responsibilities include assisting customers with product setup, usage, troubleshooting, advising on spare parts and accessories, managing warranty and service requests, and ensuring a friendly, professional customer experience. Basic technical understanding and IT knowledge are essential to address product-related queries and troubleshooting. While prior customer service experience is advantageous, it is not mandatory, emphasizing a positive attitude and willingness to learn. The role is remote but restricted to candidates residing in Greece. The employer provides all necessary equipment for professional home working, paid training by certified trainers, and comprehensive employee benefits including health insurance. Additional support includes paid flight and hotel accommodation for relocation within Greece and assistance in securing long-term housing. The position offers an attractive salary package with bonus opportunities. Preparation support is provided through CV assistance, test preparation, and interview coaching to ensure candidate readiness. Overall, the role demands multilingual communication skills, basic technical aptitude, customer-oriented service capabilities, and adaptability to remote work conditions.
About the role
Work From Home in Greece – EU Passport required
Role Summary
- Provide customer support for household, cleaning, and air treatment products
- Work remotely from anywhere in Greece (role cannot be performed from outside Greece)
- Native speakers of: Italian, Swedish, Dutch, French, Polish, German, Norwegian, or Spanish (plus professional-level English)
We Support You
- Help creating a strong, professional CV
- Preparation for tests and guidance through the process
- Interview coaching for confidence and readiness
- Emphasis on thorough preparation for your application
Benefits
- All equipment provided for professional home working
- Paid flight ticket to Greece and 14 days of hotel accommodation upon arrival
- Support in finding long-term housing (for individuals or groups)
- Attractive salary package with bonus opportunities
- Paid training by certified trainers
- Health insurance and additional employee benefits
- Inclusive workplace for all age groups
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Assist with product setup, usage, and troubleshooting
- Advise on spare parts and accessories
- Ensure a friendly and professional customer experience
- Manage warranty and service requests
Products Supported
- Household & Cleaning: Cordless, robot, and handheld vacuum cleaners; other cleaning devices
- Air Treatment: Air purifiers, humidifiers, fans, heaters
- Professional Products: Hand dryers
Requirements
- Native proficiency in Italian, Swedish, Dutch, French, Polish, German, Norwegian, or Spanish
- Professional level of English
- Technical understanding and basic IT knowledge
- Positive attitude and willingness to learn
- Customer service experience is an advantage, but not required
How to Apply
- Send your application to: [email protected]
- Mention in your application that you found the job at Jobindex
More roles from Lillelund Vestergaard v/Peter Lillelund Vestergaard
View company profilePayPal Kundesupporter i Grækenland - Flyt ind i firmabolig på Kreta - Opstart den 9. marts
Hvidovre
Bliv PayPal kundesupporter i Grækenland med firmabolig på Kreta. Start 9. marts – søg nu og oplev en unik karriere og li...
Share
Lillelund Vestergaard v/Peter Lillelund Vestergaard
Lillelund Vestergaard v/Peter Lillelund Vestergaard
- Location
- Hvidovre
- Employees
- —
- Website
- —