Dansktalende kundeservicemedarbejdere telebranchen, Warszawa, Polen

This role requires fluency in Danish to provide high-quality customer service support within the telecommunications and streaming industry. Candidates will support a leading global TV and streaming platform, handling inquiries related to subscriptions, billing, and technical issues. The position involves both first-line and second-line support responsibilities for B2B and B2C customers, demonstrating versatility in managing diverse client needs. Additionally, the role includes outbound calls for purposes such as feedback collection and payment reminders, indicating strong communication skills and customer engagement capabilities. The job is based in Warsaw, Poland, offering a permanent full-time position with comprehensive training and a relocation package to ensure a smooth transition. Working within an international, modern, and diverse team environment, candidates should be adaptable and ready to work in a dynamic setting. While specific technical tools or platforms are not detailed, experience or aptitude in customer support systems and telecommunication services would be beneficial. Overall, the role emphasizes language proficiency, customer service expertise, problem-solving in technical contexts, and the ability to operate in both inbound and outbound customer communication channels.