Dansktalende kundeservicemedarbejdere, Warszawa, Polen

This role requires fluent Danish language skills to provide high-quality customer service within the airline industry. Candidates will handle inbound calls and chats, advising customers on flights, products, pricing, regulations, and online services. Responsibilities include managing reservation changes, updating personal information, processing cancellations and refunds, and assisting with special service requests such as wheelchair assistance, pet transport, and other special needs. The position demands strong communication and problem-solving abilities to support customers with ticket purchases, payment solutions, and travel disruptions. The job is based in Warsaw, Poland, with a comprehensive training and relocation program provided, indicating entry to mid-level experience suitable for candidates ready to relocate. After 6 to 9 months, there is an option for a hybrid work setup, reflecting adaptability to both in-office and remote work environments. The role is full-time and permanent, offering a competitive annual salary and benefits. Overall, this position suits individuals with excellent Danish language proficiency, customer service expertise, and the flexibility to work in an international team within the aviation sector.