Deltidsmedarbejder søges til kundeservice med fokus på gældsindrivelse – få dage om måneden, perfekt som supplerende arbejde

This part-time customer service role focuses on debt collection, requiring candidates to engage directly with customers of partner banks to arrange payment plans for outstanding invoices. The position demands strong telephone communication skills, including the ability to maintain a friendly and professional demeanor ('smile through the phone') and build rapport with diverse customer profiles. Candidates should demonstrate confidence, teamwork capability, reliability, and the flexibility to work full days during peak periods, typically around the 8th of each month. The role emphasizes delivering a positive customer experience even in challenging situations, highlighting interpersonal skills and emotional intelligence. While no formal education or prior experience is explicitly required, the job suits individuals seeking supplementary work with stable, scheduled hours and a supportive, multinational workplace culture. The employer, Nordiccom, operates within the financial and insurance sectors across Europe, adhering to banking standards and codes of conduct, which implies that candidates must be comfortable working within regulated environments and handling sensitive financial information. Benefits include fixed hourly wages with bonuses, a socially inclusive work environment, convenient public transport access, and training provided in the employee's native language. Overall, ideal candidates will possess excellent communication skills, customer-oriented mindset, reliability, and the ability to handle debt collection conversations tactfully in a team-oriented, fast-paced setting.