Dyrenes Beskyttelse søger teamleder til Medlemsservice

This role as a team leader for Medlemsservice at Dyrenes Beskyttelse requires strong leadership and team management skills to effectively oversee membership services. The position involves coordinating and supporting a team to ensure high-quality customer service and member engagement. Key competencies include excellent communication abilities, problem-solving skills, and experience in managing customer service operations or similar functions. The candidate should be adept at motivating and developing team members, handling inquiries efficiently, and maintaining accurate records related to membership. Familiarity with CRM systems and membership databases would be beneficial. While specific experience and education levels are not detailed, the role implies the need for proven leadership experience in a service-oriented environment, ideally within non-profit or membership organizations. A background in customer service, administration, or related fields will support success in this position. The role also demands organizational skills, attention to detail, and the ability to work collaboratively across departments to support the organization's mission. Overall, the ideal candidate combines strong interpersonal skills with operational oversight capabilities to lead a team dedicated to delivering excellent member support.