ezCater: Solutions Architect, SaaS Operations (Remote)

The Solutions Architect role in SaaS Operations at ezCater requires a comprehensive understanding of software-as-a-service platforms and the ability to design and implement scalable, reliable solutions tailored to operational needs. Candidates should possess expertise in cloud computing environments, including experience with major cloud providers such as AWS, Azure, or Google Cloud Platform. Strong skills in system architecture, integration patterns, and API design are essential to ensure seamless connectivity between SaaS applications and internal systems. A deep understanding of SaaS operational challenges, including deployment automation, monitoring, security best practices, and performance optimization, is critical. The role demands proficiency in scripting and automation tools to streamline workflows and enhance operational efficiency. Effective communication and collaboration skills are necessary to work cross-functionally with engineering, product, and operations teams. Experience with infrastructure-as-code tools like Terraform or CloudFormation, containerization technologies such as Docker and Kubernetes, and CI/CD pipelines is highly valuable. While specific experience and education levels are not provided, the position typically requires a strong technical background in software architecture, cloud services, and operational excellence within SaaS environments. Candidates should be adept at translating business requirements into technical solutions that support scalability and maintainability. Overall, the ideal Solutions Architect for SaaS Operations will combine technical acumen, operational insight, and strategic thinking to drive the successful deployment and management of SaaS solutions in a remote work setting.