Farmakonom søges til Kundeservice

This role requires a trained farmakonom with vocational education, emphasizing pharmaceutical knowledge and customer service skills within the medicinal industry. The candidate should have experience or aptitude for telephone-based customer service, specifically assisting pharmacies and hospital pharmacies. Key competencies include strong communication skills, the ability to provide quick and competent responses, and a focus on delivering high-quality service that adds value to partners. The position demands flexibility, teamwork, a positive attitude, and resilience in a busy environment, maintaining composure under pressure. Proficiency in IT is important, with a preference for familiarity with Axapta software, supporting efficient handling of customer inquiries. The role involves working 32-35 hours per week with some rotational Saturday shifts, requiring good time management and adaptability. Overall, the ideal candidate combines pharmaceutical vocational training with solid interpersonal and IT skills, thrives in a dynamic, customer-focused setting, and is motivated to contribute to a technologically advanced logistics organization dedicated to quality and service excellence.