Flight CX: Remote Customer Support Representative (Honduras)

This entry-level Remote Customer Support Representative role in the flight customer experience (CX) sector requires foundational skills in customer service and communication. Candidates should possess strong verbal and written communication abilities to effectively assist customers remotely, addressing inquiries and resolving issues related to flight services. Basic problem-solving skills and patience are essential for managing customer concerns professionally and efficiently. Given the remote nature of the position, proficiency with digital communication tools such as email, chat platforms, and possibly customer relationship management (CRM) software is important. A high school education is sufficient, emphasizing practical interpersonal skills over advanced technical knowledge. The role demands adaptability to work independently while maintaining a customer-focused approach. Familiarity with airline terminology or travel industry basics may be advantageous but is not explicitly required. Overall, this position suits individuals seeking to develop their customer support capabilities in a remote environment within the aviation sector, emphasizing clear communication, empathy, and basic technical literacy.