G4S søger nye medarbejdere til Teknisk Support i Albertslund

This role requires strong technical support skills, primarily delivered remotely via phone and email, focusing on assisting existing customers with their technical challenges. Candidates must have proven experience in technical or remote support combined with customer service, demonstrating the ability to troubleshoot and resolve issues effectively. Excellent communication skills in Danish, both spoken and written, are essential, along with good English proficiency to handle diverse customer interactions. The position demands proficiency in using IT tools as part of daily work, highlighting comfort with digital environments and remote access technologies. A positive, proactive, and solution-oriented mindset is critical, as is the ability to convey information clearly and concisely. While formal education is not a prerequisite, practical experience and interpersonal skills are prioritized. The role operates in a busy environment requiring full-time availability on weekdays, mainly during standard business hours, and involves collaboration within a supportive team. Additional requirements include passing a police clearance and potential social media background checks, reflecting the security-sensitive nature of the position. Overall, the ideal candidate combines technical aptitude, customer service expertise, strong communication, and a collaborative attitude to provide effective technical support in a dynamic setting.