Har du styr på struktur – og et smil, der kan høres i telefonen?

This role requires strong organizational and communication skills to serve as a studiesekretær (study secretary) in a dynamic language school environment. Key competencies include managing inquiries from students, citizens, and partners via phone and email with a friendly and professional demeanor, demonstrating excellent customer service and interpersonal skills. The candidate must be highly structured, detail-oriented, and efficient in planning, initiating, and coordinating educational courses, including booking rooms, scheduling tests and exams, and maintaining accurate records of course registrations, attendance, and documentation. Handling sensitive communications such as sickness notifications calmly and liaising with municipal authorities regarding regulations and guidelines is essential. Fluency in English, both written and spoken, is required to communicate effortlessly. Experience in a similar role, such as a study secretary or course coordinator, is preferred, as is familiarity with LUDUS (a learning management system), which is considered an advantage. The position demands the ability to work independently while valuing teamwork, adaptability to interruptions, and a willingness to learn relevant legislation. The work environment emphasizes a positive, collaborative atmosphere with a focus on mutual support and maintaining a cheerful attitude. This full-time, fixed-term position based in Esbjerg involves cooperation with multiple departments across different cities, requiring flexibility and strong coordination skills. Overall, the ideal candidate combines administrative proficiency, customer service excellence, and a proactive, structured approach to supporting adult language education programs.