IT Operations & Support Specialist - Stabil drift, høj sikkerhed og effektiv IT-understøttelse

The IT Operations & Support Specialist role requires a mid-level professional with a bachelor's degree, emphasizing stable IT operations, high security, and efficient IT support. Candidates should possess solid experience in managing and maintaining IT infrastructure to ensure continuous, reliable service delivery. Key competencies include monitoring system performance, troubleshooting hardware and software issues, and implementing preventive measures to avoid downtime. Strong knowledge of security best practices is essential, including managing access controls, conducting vulnerability assessments, and ensuring compliance with organizational and regulatory security standards. The role demands proficiency in supporting end-users effectively, resolving technical problems promptly, and maintaining clear communication with stakeholders. Familiarity with IT service management frameworks and tools, such as incident management and change control processes, is important to maintain operational stability and support efficiency. The ideal candidate will demonstrate an ability to balance operational stability with proactive improvements, ensuring IT services are both secure and aligned with business needs. Overall, this position calls for a professional with a comprehensive understanding of IT operations, security protocols, and user support, backed by relevant academic qualifications and practical experience.