IT Service & Overvågningsspecialist med kendskab til ITIL, ITSM og projekter

This role requires expertise as an IT Service and Monitoring Specialist with a strong understanding of ITIL and IT Service Management (ITSM) frameworks. The candidate should be proficient in implementing and managing IT service processes aligned with ITIL best practices, ensuring efficient service delivery and continuous improvement. Experience with monitoring tools and techniques to oversee IT infrastructure and services is essential, enabling proactive identification and resolution of issues to maintain system availability and performance. Familiarity with project management principles and involvement in IT-related projects is important, indicating the ability to contribute to or lead initiatives that enhance service operations. The position demands strong analytical and problem-solving skills, effective communication abilities for collaboration across teams, and a focus on aligning IT services with business needs. While specific experience and education levels are not detailed, the role implies a professional with practical knowledge of ITIL/ITSM frameworks, hands-on monitoring experience, and project participation within IT environments.