IT-supporten på CBS søger en IT-proces og forskningssupport medarbejder

This role focuses on providing IT process and research support within an academic environment, specifically at CBS. The position requires strong competencies in IT support, including troubleshooting, user assistance, and maintaining IT systems to ensure smooth operational workflows. Candidates should be familiar with IT process management, which involves understanding and optimizing IT service delivery and support procedures. Experience or knowledge in supporting research activities through IT solutions is essential, implying skills in managing research data, software tools, and possibly collaboration platforms used in academic research. Effective communication skills are important for liaising between IT teams and research staff to address technical needs and improve processes. While specific technologies or certifications are not detailed, the role likely demands proficiency in common IT support tools, operating systems, and possibly database or research software relevant to the academic sector. The ability to work independently and collaboratively in a university setting, adapt to evolving IT demands, and contribute to continuous improvement of IT services is implied. Overall, the ideal candidate combines IT technical support expertise with an understanding of research environments and process optimization to enhance the IT infrastructure supporting academic research at CBS.