IT-supporter

This entry-level IT Supporter role is suited for candidates with foundational knowledge in information technology, typically supported by a high school education. The position requires basic competencies in troubleshooting hardware and software issues, providing user support, and assisting with routine IT maintenance tasks. Candidates should be familiar with common operating systems such as Windows and possibly macOS or Linux, and have a working understanding of standard office software applications. Strong communication skills are essential for effectively addressing user inquiries and guiding non-technical staff through problem resolution. The role may also involve basic network support, including connectivity troubleshooting and assisting with peripheral device setup. Given the entry-level nature, prior professional experience is limited, but a willingness to learn and adapt to new technologies is important. The position likely involves following established procedures and escalating more complex issues to senior IT staff. Attention to detail, patience, and a customer-service orientation are key attributes for success in this role. Overall, this job is ideal for individuals beginning their IT careers who have a solid educational foundation and are eager to develop practical IT support skills in a professional environment.