IT-supporter til Hjemme- og Sygeplejen i Aabenraa Kommune

This entry-level IT Supporter role for the Home and Nursing Care services in Aabenraa Kommune requires foundational technical skills typically acquired through vocational education. The position involves providing frontline IT support to healthcare staff, ensuring smooth operation of computer systems, software, and related technology used in home and nursing care settings. Key competencies include troubleshooting hardware and software issues, assisting users with basic IT problems, and maintaining user accounts and access rights. Familiarity with common operating systems, office productivity software, and basic networking concepts is essential. The role demands strong communication skills to effectively support non-technical healthcare personnel and the ability to work patiently and clearly under pressure. Experience points indicate limited prior professional exposure, suggesting the candidate should be eager to learn and adapt quickly. Knowledge of standard IT support tools such as ticketing systems and remote assistance software is advantageous. Understanding healthcare-specific IT requirements, including data privacy and security standards relevant to patient information, will be beneficial. Overall, the ideal candidate will have a vocational background in IT support or a related field, basic technical troubleshooting skills, and a customer-oriented mindset to contribute effectively to the IT needs of the home and nursing care environment.