IT-supporter til Roskilde søges

This IT Supporter role based in Roskilde requires foundational skills in providing technical assistance and troubleshooting support to end-users. Although specific experience and education levels are not detailed, the position typically demands proficiency in diagnosing and resolving hardware, software, and network issues. Candidates should be comfortable working with common operating systems such as Windows and possibly macOS or Linux, and have knowledge of standard office productivity software. Strong communication skills are essential for effectively assisting users with varying technical abilities. Familiarity with ticketing systems and IT service management practices would be advantageous. The role may involve installing, configuring, and maintaining IT equipment, as well as supporting peripheral devices like printers and scanners. Basic understanding of network concepts, such as TCP/IP, DHCP, and DNS, is often expected to troubleshoot connectivity problems. Attention to detail, problem-solving aptitude, and a customer-oriented approach are key competencies for success in this position. While formal education requirements are unspecified, certifications such as CompTIA A+, Microsoft Certified Professional, or equivalent practical experience could enhance candidacy. Overall, the IT Supporter in Roskilde should demonstrate a reliable capacity to maintain IT infrastructure and provide timely, effective support to ensure smooth operational workflows.