IT-supporterelev til IT Service og Drift – Faaborg-Midtfyn Kommune

This mid-level IT support trainee position within IT Service and Operations at Faaborg-Midtfyn Kommune requires foundational and developing competencies in IT support functions. The role emphasizes practical skills in troubleshooting, maintaining, and supporting IT infrastructure and end-user devices. Candidates should be familiar with common operating systems, basic networking concepts, and standard software applications to assist users effectively. The position likely involves hands-on experience with IT service management tools, incident tracking, and problem resolution processes. Strong communication skills are essential to interact with end-users and escalate issues appropriately. The role is suited for individuals building their expertise in IT service delivery and infrastructure management, focusing on operational support within a municipal or public sector environment. While specific certifications or formal education levels are not detailed, a willingness to learn and adapt to evolving technologies and service standards is critical. The trainee will gain exposure to IT service frameworks and best practices, contributing to continuous improvement of IT operations and user satisfaction. Overall, the position demands a balance of technical aptitude, customer service orientation, and a proactive approach to developing IT support competencies in a dynamic service and operations context.