Kontorelev med speciale i administration
Role highlights
Internship
Permanent
Intern
On-site
This entry-level administrative trainee position in an international SaaS software company focuses on developing strong organizational and communication skills within a modern tech environment. Key competencies include data management and reporting using customer success systems like Planhat, ensuring accurate invoicing and contract compliance, and supporting onboarding processes for new employees. The role requires meticulous attention to detail, structured work habits, and the ability to follow tasks through to completion. Effective communication skills in both Danish and English are essential, with additional language skills in Swedish, Norwegian, Spanish, or German considered advantageous. The trainee will collaborate closely with Customer Success, Finance, and other departments, gaining exposure to cross-functional teamwork and administrative process improvement. Responsibilities also include handling customer inquiries related to billing, maintaining IT hardware registration processes, and performing various ad hoc tasks. This position offers practical experience in a growing international tech company, emphasizing real responsibility, learning opportunities, and professional development within a supportive and informal work environment. The role suits candidates who are interested in systems, data accuracy, and administrative operations, seeking to build foundational skills in office administration and customer service in a SaaS context.
About the role
Rolleoversigt
- Elevplads i en moderne softwarevirksomhed (SameSystem)
- Fokus på administration i en international SaaS-virksomhed
- Arbejde tæt sammen med Customer Success, Finance og andre afdelinger
Ansvarsområder
- Holde styr på data i Customer Success-system (Planhat)
- Registrere opsigelser og sikre overholdelse af aftaler
- Hjælpe med onboarding af nye kolleger
- Svare på kunders spørgsmål om fakturaer
- Sikre korrekt fakturering
- Forbedre og dokumentere administrative processer
- Arbejde med data og rapportering fra systemer
- Svare på kundehenvendelser og følge op
- Vedligeholde processer for registrering af IT-hardware
- Løse ad hoc-opgaver i hverdagen
Krav
- Struktureret og detaljeorienteret
- Imødekommende og god til at kommunikere
- Interesse for systemer, data og orden
- Tager ansvar og følger opgaver til dørs
- Taler og skriver dansk og engelsk flydende
Nice to Have
- Kendskab til svensk, norsk, spansk eller tysk
Fordele
- Elevplads med ansvar og reel læring
- Arbejde i en international tech-virksomhed i vækst
- Uformelt arbejdsmiljø med hjælpsomme kolleger
- Mulighed for udveksling til moderselskab, ECIT
- Netværk og fællesskab med andre elever i ECIT
- Gode muligheder for faglig og personlig udvikling
Praktisk info
- Arbejdssted: Kontor i København
- Opstart: Hurtigst muligt
Sådan ansøger du
- Send ansøgning og CV til Customer Success Team Lead, Nikolai Yde på [email protected]
- Spørgsmål? Du er velkommen til at kontakte os
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