Kontormedarbejder, Telefon- og kundeservicemedarbejder

This role requires a structured and service-oriented office and customer service employee capable of managing telephone-based customer interactions professionally. Key skills include answering inbound calls, providing excellent customer service, making outbound calls to warm leads, and following up on customer inquiries. The candidate should be proficient in scheduling tasks and managing bookings in calendars, preparing and following up on offers, and performing light administrative duties involving data entry and system registrations. Essential personal attributes are being service-minded, structured, and responsible, with a preference for those comfortable with telephone customer contact. While prior experience in customer service, booking, or office work is advantageous, it is not mandatory. Basic IT skills are required to handle administrative tasks and system use effectively. The position offers a full-time schedule from 8 am to 4 pm on weekdays, providing a stable work environment with clear procedures and thorough training. The workplace culture is informal with short decision-making processes, emphasizing reliability and consistency. Overall, the ideal candidate demonstrates strong communication skills, organizational ability, and a customer-focused approach, supported by fundamental administrative competencies and basic IT literacy.