Kundemodtager – hjælp vores kunder på vej med et smil

This entry-level position as a Kundemodtager at LKJ Biler Vejen requires strong customer service skills, preferably with experience in the automotive industry. The role involves being the first point of contact for customers bringing their vehicles in for service or repairs, requiring excellent communication and interpersonal abilities to create a positive and trusting atmosphere. Key responsibilities include receiving customers, registering their cases, coordinating with mechanics, managing communications with leasing companies for repair approvals, and handling case closures and invoicing. Follow-up tasks such as customer satisfaction surveys and service reminders are also part of the role. Candidates should have good IT proficiency, ideally with experience using Dracar software, and demonstrate strong organizational skills and teamwork. The work schedule may involve early shifts, requiring flexibility. The company culture emphasizes a flat organizational structure, openness to new ideas, and a strong team spirit. A high school education is sufficient, and the role is suitable for candidates seeking to develop their skills in a supportive, customer-focused automotive environment.