Kundemodtager til AGN, Volkswagen og Audi Servicepartner Herning (Barselsvikariat)

This role as a Kundemodtager (Customer Receptionist) at AGN, a Volkswagen and Audi Service Partner in Herning, primarily involves customer interaction and service coordination within the automotive sector. Key competencies include strong communication skills to effectively liaise with customers, understanding their service needs, and providing clear information about vehicle servicing and repairs. Familiarity with Volkswagen and Audi brand standards and service protocols is advantageous to ensure alignment with manufacturer expectations. The position likely requires organizational skills to manage appointments, service schedules, and customer records efficiently. Experience or knowledge in automotive service processes, parts ordering, and basic vehicle maintenance terminology would support effective service coordination. As a maternity cover (barselsvikariat), adaptability and quick learning are important to integrate smoothly into existing workflows. While specific experience and education levels are not detailed, the role typically benefits from prior experience in customer service or automotive service environments, and a background in automotive technology or related vocational training can be helpful. Proficiency in relevant IT systems for service management and customer databases is also beneficial. Overall, the role demands a customer-focused approach combined with operational understanding of automotive service processes, particularly within premium brands such as Volkswagen and Audi.