Kunderådgiver B2C hos Denform

This mid-level Kunderådgiver B2C (Customer Advisor B2C) role at Denform requires strong interpersonal and communication skills to effectively engage with individual customers. The position focuses on providing tailored advice and support to retail clients, ensuring customer satisfaction and fostering long-term relationships. Key competencies include customer service excellence, problem-solving abilities, and a good understanding of consumer needs and behaviors. Experience in handling customer inquiries, managing sales processes, and resolving issues efficiently is essential. The role may also involve knowledge of Denform's product offerings and the ability to explain features and benefits clearly to customers. While no specific educational requirements are stated, relevant experience in customer advisory or sales within a B2C context is important. The candidate should demonstrate professionalism, patience, and the capacity to work independently as well as part of a team. Familiarity with CRM systems and basic IT skills could be advantageous. Overall, the role demands a customer-centric mindset, strong communication skills, and practical experience in customer advising or sales to contribute effectively to Denform's customer service objectives.