Kunderådgiver til økonomi support (barselsvikariat)

This entry-level customer advisor role focuses on providing excellent customer service support within a green company, primarily assisting private customers with inquiries related to invoices and payment agreements via phone and email. The ideal candidate has prior experience in customer service, especially telephone communication, and demonstrates strong listening skills to accurately identify and address customer needs. Key competencies include being structured, independent, and solution-oriented, with an interest in explaining financial and billing details clearly. Familiarity with invoicing processes and economic systems is advantageous. The role requires collaboration and teamwork, emphasizing a mindset of shared goals, responsibility, and mutual support among colleagues. Physical presence at the office is necessary to foster cooperation and company culture. Working hours are Monday to Thursday from 8:00 to 16:00 and Friday until 15:30. Candidates should also be motivated by contributing to environmental sustainability initiatives. Overall, this position suits individuals with a high school education and some customer service experience who are eager to develop their skills in a supportive, team-oriented environment focused on delivering a positive customer journey and supporting green transition efforts.