Kundeservice- og faktureringsmedarbejder

This entry-level role combines customer service and invoicing responsibilities, requiring a structured and service-oriented professional with vocational office training and solid IT skills, particularly strong proficiency in Excel for reporting, controlling, and analysis. The candidate must have experience in invoicing processes, including sales invoicing based on incoming supplier invoices and service verification, as well as handling repetitive monthly tasks of moderate complexity. Key competencies include accurate data entry, managing orders via email, and telephone customer support, demonstrating a friendly and approachable manner. The role demands strong organizational skills, attention to detail, and the ability to work independently while maintaining flexibility across various tasks. Responsibilities also include overall customer service accountability, communication with partners and suppliers, and occasional project work. The ideal candidate thrives in a small, informal, and focused work environment, is conscientious, and actively contributes to process improvements and workflow development. Effective communication skills and a service mindset are essential, particularly for phone interactions. Familiarity with office routines and the capacity to handle complex workflows within a structured framework are critical for success in this position.