Customer Service

Kundeservicejob hos Zalando i Grækenland - Vi betaler for flybilletten og tilbyder firmabolig - Opstart 2026

Hvidovre
Published Dec 01, 2025

Role highlights

Contract type

Full Time

Schedule

Permanent

Experience

Entry

Work style

On-site

Key skills

This customer service role at Zalando in Crete, starting in 2026, requires fluency in Danish and good English skills to effectively communicate with Danish customers via phone, email, and chat. The position involves handling inquiries related to orders, deliveries, pricing, payments, cancellations, and complaints within the fashion retail sector, specifically clothing and footwear. Candidates should possess basic computer skills and demonstrate strong communication and problem-solving abilities, with a positive, friendly, and professional demeanor. The role emphasizes a service-minded and thorough approach to customer interactions. Working in an international office environment, applicants will gain valuable experience collaborating with diverse teams and cultures, enhancing their English proficiency and expanding their professional network. The position offers comprehensive training from experienced staff, opportunities to develop technical and sales competencies, and contributes positively to personal and career growth. Additional benefits include paid airfare to Greece, company-provided accommodation options, competitive salary with biannual bonuses, private health insurance, and free online Greek language courses. This role is well-suited for individuals seeking to combine international work experience with personal development in a dynamic, customer-focused setting within the fashion industry.

#Kundeservicemedarbejder #Kundeserviceassistent #Servicekoordinator #Support Specialist #Supportmedarbejder #Customer Service Specialist #Customer Support Agent #Kundeserviceagent #Kundeservicekonsulent #Kundeservicerepræsentant

About the role

Role Summary

  • Kundeservicestilling hos Zalando på Kreta med opstart i 2026
  • Kombinér udlandsophold, personlig vækst og erhvervserfaring
  • Arbejd med mode, tøj og sko i et internationalt kontormiljø

Responsibilities

  • Besvare danske kunders henvendelser via telefon, e-mail og chat
  • Hjælpe med spørgsmål om:
    • Bestillinger
    • Leveringer
    • Priser
    • Betalinger
    • Annulleringer
    • Reklamationer

Requirements

  • Taler dansk og har gode engelskkundskaber
  • Grundlæggende computerfærdigheder
  • Dygtig til kommunikation og problemløsning
  • Positiv og venlig tilgang til mennesker
  • Serviceminded, professionel og grundig

Benefits

  • Betalt flyrejse til Grækenland og afhentning i lufthavnen
  • Mulighed for permanent firmabolig
  • Konkurrencedygtig løn + 2 bonusudbetalinger årligt
  • Fuld oplæring af erfarne medarbejdere
  • Privat sundhedsforsikring
  • Gratis online græsk sprogkursus
  • Værdifuld erhvervserfaring til dit CV

Professional & Personal Development

  • Erfaring med internationale teams og kulturer
  • Stærkere CV med reference fra Zalando
  • Hands-on erfaring med kundeservice og problemløsning
  • Udvikling af tekniske færdigheder og salgskompetencer
  • Opbygning af internationalt netværk
  • Personlig vækst og styrkede engelskkundskaber

How to Apply

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