Kundesupporter søges til succesfuldt leasingselskab

This senior-level customer support role within a successful leasing company requires extensive experience in client interaction and problem resolution, as indicated by the high experience points. The ideal candidate will possess strong communication skills, both verbal and written, to effectively handle inquiries, provide detailed information, and resolve issues related to leasing services. Given the high school education requirement, practical knowledge and hands-on experience in customer service or leasing environments are essential. The role demands proficiency in managing customer accounts, understanding leasing terms and conditions, and navigating company systems to update or retrieve client information accurately. Additionally, the candidate should demonstrate the ability to work independently and as part of a team, maintaining professionalism and empathy in all customer interactions. Familiarity with CRM software and basic office tools is likely necessary to efficiently manage customer data and correspondence. Problem-solving skills and the capacity to handle challenging situations calmly and effectively are critical. Overall, this position calls for a seasoned customer support professional with a solid foundation in leasing operations, strong interpersonal skills, and a commitment to delivering high-quality service to maintain and enhance customer satisfaction.