Medarbejder søges til Bedre Nætters kundeservice

This full-time customer service role at Bedre Nætter, Denmark's leading online sleep product retailer, requires strong interpersonal and communication skills to ensure excellent customer experiences before, during, and after purchase. The ideal candidate is outgoing, approachable, and solution-oriented, with a positive team spirit and strong written and verbal communication abilities. While prior customer service experience is advantageous, it is not mandatory, highlighting the company's openness to training motivated individuals. A good affinity for IT and willingness to learn new systems is essential, as the role involves advising customers via phone, chat, and email. The position is based at the Aarhus headquarters within a young, social team environment that values a collaborative work culture. Candidates must be prepared to work 37 hours per week, including every other weekend, demonstrating flexibility and commitment. Overall, the role emphasizes customer-centric problem solving, effective communication across multiple channels, adaptability to technology, and teamwork within a dynamic, innovative company focused on delivering quality sleep solutions.