Morgenfrisk medarbejder til Akuttelefonen hos Olivia Danmark

This entry-level position requires a reliable and structured individual to manage the emergency phone line for Olivia Danmark during early morning hours on weekdays. Key competencies include strong communication skills with a calm, friendly, and approachable telephone manner, as well as the ability to handle urgent inquiries such as sick reports and time-sensitive messages efficiently. The role demands working independently from home using provided phone and PC equipment, necessitating comfort with basic technology and remote work routines. Candidates should be morning-oriented and thrive on consistent daily routines. While prior experience in customer service or administrative roles is advantageous, it is not mandatory, indicating the position is suitable for those new to the workforce or transitioning roles. The role emphasizes careful assessment of incoming requests, problem-solving to arrange coverage for open shifts, and maintaining clear communication with employees and their relatives. Attention to detail, organizational skills, and the ability to work methodically are essential. The job offers meaningful engagement within a supportive and professional team environment, with thorough training and ongoing support including access to a backup contact. Approximately 15 hours per week are worked, with the benefit of early finishes and a fixed schedule. Overall, this role suits candidates seeking part-time, remote work with a focus on customer interaction, structured processes, and a calm, service-oriented approach.