Receptionssouschef Munkebjerg Hotel

The Receptionssouschef position at Munkebjerg Hotel requires strong leadership and operational skills in front desk management within a full-service hotel environment. The candidate must have experience overseeing reception activities including guest reception, check-in and check-out procedures, telephone handling, guest services, invoicing, cash management, and booking systems. As a deputy to the reception manager, the role demands the ability to step into leadership responsibilities during absences. The position involves working in a dynamic, 24/7 reception setting serving both international conference and leisure guests, necessitating flexibility to work weekends, holidays, and varied shifts. Excellent interpersonal skills, a positive and flexible attitude, and a passion for guest service are essential. Fluency in Danish and English, both written and spoken, is required to effectively communicate with diverse guests and colleagues. The role also calls for a collaborative approach, supporting colleagues across departments to ensure seamless guest experiences. The hotel environment includes multiple restaurants, bars, conference facilities, and a sizable staff, indicating the need for strong organizational and multitasking abilities. The candidate should demonstrate professionalism balanced with an approachable and fun work style, contributing to a quality-focused team atmosphere. Overall, this leadership role demands a service-oriented mindset, operational competence in reception functions, language proficiency, and the ability to manage and motivate a reception team in a high-paced hospitality setting.