Retur-ansvarlig til international e-commerce

The role of Retur-ansvarlig til international e-commerce involves managing return processes within an international e-commerce environment. Key competencies likely include understanding of e-commerce operations, logistics coordination, and customer service related to returns management. The position requires skills in handling cross-border returns, knowledge of international shipping regulations, and proficiency in managing return workflows efficiently to minimize costs and enhance customer satisfaction. Familiarity with e-commerce platforms, order management systems, and return merchandise authorization (RMA) processes is essential. Strong organizational and communication skills are important to coordinate between customers, logistics providers, and internal teams. Experience with data analysis to track return rates and identify trends for continuous improvement would be beneficial. The role may also demand problem-solving abilities to address return-related issues promptly and ensure compliance with company policies and international trade regulations. While specific experience and education levels are not provided, the position suggests a professional capable of managing complex return operations in a global e-commerce context, emphasizing operational efficiency, customer focus, and regulatory compliance.