Sales & Customer Experience Specialist (Barselsvikariat)

This Sales & Customer Experience Specialist role, designated as a barselsvikariat (maternity cover), focuses on delivering exceptional customer service and driving sales performance. The position requires strong interpersonal and communication skills to effectively engage with customers, understand their needs, and provide tailored solutions that enhance customer satisfaction and loyalty. Expertise in managing customer interactions across various channels, resolving issues promptly, and maintaining a positive brand image is essential. The specialist should be adept at sales techniques, including upselling and cross-selling, to maximize revenue opportunities while ensuring a seamless customer experience. Although specific experience and education levels are not provided, the role typically demands a solid background in sales or customer service, with the ability to work collaboratively within a team and adapt to a dynamic retail or service environment. Proficiency in using customer relationship management (CRM) tools and point-of-sale (POS) systems is advantageous. The candidate must be detail-oriented, organized, and capable of handling multiple tasks efficiently. A customer-centric mindset combined with problem-solving skills will enable the specialist to contribute effectively to the company’s sales targets and customer retention goals during the temporary assignment.