Salesforce: Director, Business Value Services

Location: Canada - Toronto Metro - Remote
Salesforce Website

Role Summary

• Join Salesforce's Business Value Services (BVS) team, aligned with Sales and supporting top accounts
• Engage directly with customer executive teams to articulate the strategic and financial impact of Salesforce's platform
• Develop C-level account strategies, business cases, value propositions, success metrics, investment justifications, deal structures, and commercial proposals
• Collaborate with sales teams to guide account strategies, prioritize pursuits, and identify new opportunities

Responsibilities

• Support major Enterprise accounts throughout the customer lifecycle, from strategic alignment to measuring business outcomes
• Partner with internal sales teams to define account strategies and prioritize initiatives based on value creation
• Facilitate workshops to identify and measure key business value drivers
• Build business case presentations and ROI analyses to accelerate and expand sales opportunities
• Assist in developing and delivering commercial proposals and deal structures
• Provide thought leadership, training, and consultative support to internal teams

Requirements

• Experience in the Canadian Financial Services market (Banking, Wealth & Asset Management, or Insurance)
• Expertise in building and presenting business cases to executive and C-level clients
• Prior experience in consultative and strategic customer-facing roles
• Skilled in account strategy, value hypothesis development, business cases, and commercial proposals
• Strong analytical and problem-solving skills; able to communicate complex ideas to senior executives
• Proficient in quantitative analysis and financial modeling
• Business and technical acumen; able to engage in both technology and business strategy discussions
• Creative, high-energy self-starter comfortable leading initiatives and managing conflicting demands
• Collaborative, able to work cross-functionally with Sales, Solution Engineering, Pricing, Industry teams, and others
• Results-oriented, strategic thinker who helps customers move from current to future state

Nice to Have

• 15+ years of professional experience
• MBA
• Familiarity with technology and/or enterprise software

Benefits

• Inclusive and diverse workplace
• Equal opportunity employer
• Comprehensive benefits and resources to support work-life balance
• AI-powered tools to accelerate impact

How to Apply

• Apply online: https://weworkremotely.com/remote-jobs/salesforce-director-business-value-services
• If you require assistance due to a disability, submit a request via the Accommodations Request Form

Salesforce is committed to equality and non-discrimination. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, or disability status.