Salgskonsulent til kundeserviceteamet

This entry-level Sales Consultant role within a customer service team requires strong sales and customer service skills, with a focus on supporting internal departments. The candidate will engage with customers primarily through telephone, email, web, and chat channels, handling inquiries related to office furniture products. Key responsibilities include customer service, sales and advisory support, order and quotation processing, complaint management, special procurement handling, and invoicing. The role demands a solution-oriented mindset, calm and structured approach, and exceptional service orientation. Candidates should hold at least a vocational education equivalent to HHX and demonstrate the ability to work both independently and collaboratively within a small team environment. Personal attributes such as initiative, responsibility, and adaptability to a dynamic, growth-oriented, and humor-filled workplace culture are essential. Experience with complaint resolution and maintaining high customer satisfaction standards, as evidenced by the company's strong Trustpilot reputation, is valuable. The position requires effective communication skills across multiple channels and the ability to manage diverse tasks with accountability. Overall, the role suits candidates eager to develop their sales and customer service expertise within a supportive and team-focused setting in the office furniture industry.