Servicedesigner med kvalitativ værktøjskasse i orden (barselsvikariat)

This role is for a Service Designer with a strong proficiency in qualitative research methods and tools. The ideal candidate should have a well-developed qualitative toolbox, indicating expertise in techniques such as user interviews, ethnographic studies, usability testing, and other qualitative data collection and analysis methods. The position is a temporary maternity cover, suggesting the need for someone who can quickly integrate into ongoing projects and deliver insights that inform service design processes. While specific experience and education levels are not provided, the emphasis on qualitative skills implies a background in design thinking, human-centered design, or related fields. Competencies likely include mapping customer journeys, identifying pain points, and co-creating solutions with stakeholders. Strong communication and collaboration skills are essential to work effectively across multidisciplinary teams. The candidate should be adept at translating qualitative insights into actionable design recommendations that enhance user experience and service delivery. Familiarity with service design frameworks and tools, such as service blueprints and personas, would be beneficial. Overall, this role requires a methodical and empathetic approach to understanding user needs and behaviors through qualitative research, supporting the development and refinement of services in a dynamic environment.