Support-/servicemedarbejder

The Support-/servicemedarbejder role at Dansk Kassesystem A/S requires entry-level technical proficiency with a vocational education background. Key competencies include preparing, programming, and installing point-of-sale (POS) systems, alongside configuring network setups to ensure seamless operation of complete cash register solutions. The position demands practical IT skills, particularly a solid user-level understanding of Windows and Android operating systems, and a strong affinity for networking concepts. Candidates must demonstrate technical aptitude, a willingness to learn, and the ability to work both independently and systematically while maintaining high-quality service standards. Responsibilities also encompass providing on-site service and support to end customers and sales consultants, acting as a backup resource for the sales team, and collaborating with product teams to enhance POS solutions. The role involves participation in a hotline rotation, requiring adaptability and responsiveness. A valid driving license is mandatory due to on-site service duties. The work environment is dynamic and team-oriented, offering thorough product training, competitive compensation, and benefits including pension and extended health insurance. Essential soft skills include being goal-oriented, dynamic, persistent, and structured. Overall, this position suits candidates seeking to develop their technical support and service skills within a specialized retail technology context, emphasizing hands-on installation, troubleshooting, and customer support in a vocationally trained, entry-level capacity.