Supporter til erhvervskunder i Customer Care

This senior-level Customer Care Supporter role in Danske Bank's Business Customers division requires extensive experience in the financial sector, preferably with a focus on serving corporate clients. The ideal candidate demonstrates strong customer-centric skills and a passion for delivering excellent customer experiences. Key responsibilities include managing and following up on complex customer inquiries such as account handling and payments, ensuring efficient and high-quality resolution. The role demands proficiency in digital process optimization, with a keen interest in leveraging digital tools to streamline workflows and improve service delivery. Collaboration and active contribution to a supportive team environment are essential, as the position emphasizes teamwork, open communication, and ownership of tasks. Candidates should be motivated learners, adaptable to new challenges, and committed to continuous personal and professional development. A bachelor's degree underpins the required educational background, supporting the analytical and problem-solving skills needed for this role. The position offers a diverse range of tasks from quick issue resolution to complex cases, with close peer collaboration and opportunities for career growth within Danske Bank. The organizational culture values energy, innovation, and customer focus, aligning with the candidate's drive to create smooth and professional customer interactions consistently. Overall, this role suits a seasoned financial services professional with a strong service orientation, digital savvy, and a collaborative mindset.