ViewEngine: Client Success & Operations Manager
Role highlights
Full Time
Permanent
Mid
Remote
The ViewEngine Client Success & Operations Manager role requires a mid-level professional with a bachelor's degree, emphasizing strong organizational and client management skills within a fast-paced digital marketing environment focused on SEO and AI search visibility. Key competencies include managing client relationships, coordinating client teams, and maintaining project cadence with meticulous attention to detail to ensure no tasks are overlooked. The role demands proactive communication and cross-functional collaboration, often liaising directly with founders, CEOs, and executives. Candidates should demonstrate a drill sergeant-like approach to organization, excelling at prioritizing multiple client deadlines and thriving in a fully remote, asynchronous work setting. Familiarity with communication and project management tools such as WhatsApp, Trello, and Google Meets is essential for daily collaboration and task tracking. The ideal candidate is personable, independent, and comfortable making daily decisions without requiring prior marketing experience, though such experience is a plus. Strong leadership and team communication skills are critical, as is the ability to creatively solve problems and contribute to organizational development. Working hours must align with the US Eastern Time Zone to facilitate real-time interactions. Overall, this role suits detail-oriented individuals who enjoy managing systems, timelines, and shifting between diverse tasks while maintaining ownership and accountability in a remote work environment.
About the role
ViewEngine: Client Success & Operations Manager
Headquarters: New York City
URL: https://www.viewengine.ai/
Role Summary
We are a fast-growing digital marketing agency specializing in search engine optimization and AI search visibility. We work with startups, franchises, ecommerce, and service companies. We are looking for a reliable and detail-oriented Customer Success Manager to join our team.
In this full-time, well-paid, remote position, you will:
- Develop highly valuable skills
- Gain insights into the inner workings of well-run companies
- Work directly with founders, CEOs, and top-level executives across various industries
- Work independently and make important daily decisions
No previous marketing experience is required, though it is a plus. Must be willing to work on Eastern Time Zone (New York).
Responsibilities
- Manage client relationships, client teams, and project cadence
- Communicate cross-functionally
- Handle client calls
- Liaise between clients and ViewEngine Principals
Requirements
- Drill sergeant-like organization; nothing falls through the cracks
- Proactive and personable personality
- Working hours in the US Eastern Time Zone
Tools We Use
- WhatsApp for collaboration
- Trello for task management
- Google Meets for daily meetings
You’ll Like Us If
- You are detail oriented and enjoy systems and timelines
- You thrive in a fully remote, asynchronous work environment
- You want independence and ownership in your work
- You enjoy moving between different tasks rather than doing one thing all day
You Won’t Like Us If
- You do not enjoy communicating or leading a team
- You’re uncomfortable getting creative or thinking outside the box to solve problems
- You don’t like contributing to how the organization takes shape
How to Apply
Please record a 3-minute video (e.g., using Loom) answering the question:
What is your approach to organization? How do you prioritize tasks when you have multiple clients with the same deadline? Focus on explaining your thinking process.
There is no right or wrong answer; we want to understand how you manage multiple tasks.
Your application should include:
- Your resume
- A link to the video
Send your application to: [email protected]
Apply also via: https://weworkremotely.com/remote-jobs/viewengine-client-success-operations-manager