AIL: Remote Customer Service Rep

This remote Customer Service Representative role focuses on supporting clients with insurance and financial protection needs through professional communication via phone, video, and email. Candidates must demonstrate excellent communication and active listening skills, with the ability to convey complex information clearly and patiently. Strong organizational skills and attention to detail are essential for maintaining accurate client records and completing necessary documentation. The position requires dependability and comfort working independently within a remote team environment. While no prior experience is mandatory, previous customer service, call center, or client support experience is advantageous. The role includes guidance to obtain necessary licensing, indicating a willingness to learn and comply with regulatory requirements. Candidates must be legally authorized to work in Canada or the U.S. The job offers full training, mentorship, and ongoing coaching, emphasizing a collaborative team culture and steady career growth opportunities. Compensation includes commission, bonuses, and renewal incentives, supported by leadership. Overall, this position suits individuals with strong interpersonal skills, a customer-focused mindset, and the ability to manage client interactions professionally in a remote setting.