AirSculpt: Senior Manager, CRM (Email and SMS)

The Senior Manager, CRM (Email and SMS) role at AirSculpt requires extensive experience in customer relationship management with a focus on email and SMS marketing channels. A senior-level candidate is expected to have a deep understanding of CRM strategies, segmentation, automation, and campaign management to effectively engage and retain customers. Expertise in designing, executing, and optimizing multi-channel communication campaigns, particularly through email and SMS platforms, is essential. The role demands proficiency with CRM and marketing automation tools, data analytics, and performance tracking to drive customer acquisition, retention, and revenue growth. Strong leadership and team management skills are critical, as the position involves overseeing CRM initiatives, coordinating cross-functional teams, and aligning marketing efforts with broader business objectives. The candidate should be adept at leveraging customer data to personalize messaging and improve customer lifetime value. Experience in A/B testing, deliverability optimization, compliance with data privacy regulations, and staying current with industry best practices is important. While specific educational requirements are not stated, the senior level implies a background that supports strategic thinking, problem-solving, and effective communication. Overall, this role suits a seasoned CRM professional with a proven track record of managing email and SMS marketing programs, driving measurable business results, and leading teams in a fast-paced environment.