AirSculpt: Senior Manager, CRM (Email and SMS)

The Senior Manager, CRM (Email and SMS) role at AirSculpt requires extensive experience in customer relationship management with a focus on email and SMS marketing channels. The ideal candidate will have senior-level expertise in designing, implementing, and optimizing CRM strategies that drive customer engagement, retention, and revenue growth. Strong skills in email marketing platforms, SMS marketing tools, and automation technologies are essential. Experience with segmentation, personalization, A/B testing, and campaign analytics to improve performance metrics is expected. The role demands proficiency in data analysis and the ability to translate customer insights into actionable marketing initiatives. Leadership capabilities are critical, as the position involves managing CRM teams, coordinating cross-functional collaboration, and guiding strategic planning. Familiarity with compliance and privacy regulations related to email and SMS marketing, such as CAN-SPAM and TCPA, is important. While specific education requirements are not stated, the seniority level implies a solid foundation in marketing, business, or related fields, complemented by significant hands-on experience in CRM management. Overall, the candidate should demonstrate a strong track record of driving successful CRM campaigns, leveraging technology and data to enhance customer communication, and leading teams to execute complex marketing programs effectively.