Dansktalende medarbejdere til kundeservice, Chania, Kreta
Role highlights
Full Time
Permanent
Entry
On-site
This customer service role requires fluency in Danish, both spoken and written, along with good English communication skills. Candidates should possess a service-minded, professional, and solution-oriented attitude to effectively assist Danish customers. The position involves handling inbound customer inquiries via phone, email, and chat, focusing on areas such as payments, technical support, and delivery issues for well-known brands in fashion, technology, automotive, and digital payment services including PayPal. Basic IT proficiency is necessary to navigate support systems and tools efficiently. The role is based in Chania, Crete, within a Nordic team environment, emphasizing collaboration and cultural alignment. No outbound sales or cold calling is involved, highlighting a pure customer support focus. The employer provides thorough paid training from day one, ensuring candidates are well-prepared to meet service expectations. The workplace offers modern facilities and a supportive atmosphere recognized as a 'Great Place to Work,' enhancing employee experience. This position suits candidates ready to start within the upcoming months and eager for new cultural and professional experiences. Overall, the role demands strong language skills, customer service expertise, basic technical understanding, and a positive, adaptable mindset to deliver high-quality support in a dynamic, international setting.
About the role
Role Summary
Jobs By Nordics søger dansktalende kundeservicemedarbejdere til kendte brands inden for mode, teknologi, biler og digitale betalingstjenester – herunder PayPal. Stillingen er placeret i Chania, Kreta, hvor du bliver en del af et nordisk team.
Responsibilities
- Yde kundeservice via telefon, e-mail og chat
- Hjælpe danske kunder på en venlig, effektiv og professionel måde
- Håndtere henvendelser om betaling, teknisk support eller levering
- Kun inbound support – ingen kold kanvassalg eller opsøgende opkald
Benefits
- Betalt fly til Chania, Kreta
- Gratis bolig under hele ansættelsen
- Konkurrencedygtig løn + bonus + 2 ekstra månedslønner/år
- Bonusordninger afhængig af projekt
- Nordisk ledelse og kollegaer
- Grundig oplæring med løn fra dag ét
- Arbejdsplads anerkendt som "Great Place to Work"
- Moderne faciliteter: fitness, loungeområder, spil og sociale aktiviteter
Requirements
- Taler og skriver dansk på godt niveau
- Gode engelskkundskaber
- Serviceminded, professionel og løsningsorienteret
- Grundlæggende IT-forståelse
- Kan starte op i de kommende måneder og glæder dig til nye oplevelser
How to Apply
- Kontakt: Fredrik Engelbrecht, [email protected]
- Ansøg via: https://www.jobsbynordics.com/jobs/6391449-dansktalende-kundeservice-pa-kreta-bolig-inkluderet
- Skriv venligst i din ansøgning at du fandt jobbet på Jobindex
Jobs By Nordics er et nordisk rekrutteringsbureau, der forbinder kandidater fra Sverige, Norge, Danmark, Finland og Island med virksomheder i hele Europa. Vi hjælper virksomheder med rekruttering til bl.a. kundeservice, salg, marketing, IT og content moderation.
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