Dynasticx LLC: Guidewire .NET Product Support Analyst USA Remote

This role of Guidewire .NET Product Support Analyst requires expertise in supporting and maintaining Guidewire software products, which are widely used in the insurance industry for policy administration, claims, and billing. Candidates should have a solid understanding of the Guidewire platform, including its modules and configuration capabilities. Proficiency in .NET technologies is essential, encompassing experience with C#, ASP.NET, and related frameworks to troubleshoot, customize, and enhance product functionality. Strong analytical and problem-solving skills are necessary to diagnose issues, provide timely support, and implement solutions effectively. Experience working in a remote environment and collaborating with cross-functional teams is beneficial. Familiarity with software support processes, incident management, and customer service best practices will enhance performance in this role. While specific experience and education levels are not detailed, a background in software engineering, computer science, or related fields, along with hands-on experience in Guidewire and .NET environments, will be advantageous. Knowledge of databases, SQL, and integration techniques would further support product support activities. Overall, the position demands a combination of technical proficiency in Guidewire and .NET, strong communication skills, and the ability to manage product support tasks in a dynamic, remote work setting.